Cloud Computing and SaaS benchmarks are here
By Tarry Singh at 12 January, 2009, 2:00 pm
A growing number of organizations are adopting Software-as-a-Service (SaaS) and cloud computing services to augment or replace their legacy software and systems, and many IT organizations are also beginning to recognize that they can learn how to better manage their operations by mimicking the success of these on-demand services.
THINKstrategies’ most recent survey of over 100 mid- and large-scale organizations worldwide, conducted this past October in conjunction with Cutter Consortium, found that the proportion of respondents using SaaS applications had nearly doubled from 32% in 2007 to 63% in 2008.
In addition, nearly 100% of the survey participants were satisfied with the benefits they’ve gained from their SaaS solutions, and over 90% planned to renew their subscription services, expand their use of SaaS and would recommend SaaS to their peers.
With this type of track record of success, it’s no wonder that IT organizations are not only accepting SaaS and cloud computing as a viable alternative or augmentation to their existing software and systems, but are also seeking to determine what lessons they can learn from the way SaaS and cloud computing vendors operate.
In particular, enlightened IT executives and staff want to know how companies like Salesforce.com, Google, YouTube and Amazon design their applications, architect their service delivery infrastructures, and manage their data center operations.
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